Processing & Shipping Details
Orders should ship the same day for most in stock items, as long as the order is placed by 2:00 PM EST.
We offer the following shipping options: Canada Post Expedited Parcel, XPRESSPOST and Fedex Priority Overnight.
We do offer fedex priority overnight shipping for urgent next day orders. Orders take 1-2 business days to process & 2-7 business days to ship for most addresses within Canada. Please note these transit times are the official times for the specified shipping service used straight from Canada Posts website. If Canada Post is experiencing service delays unfortunately these are factors out of our control.
A business day is considered every official work day of the week; another common term is work(ing) day. ...
If a courier ships a parcel on a Thursday that will be delivered in "two business days", it will arrive on the following Monday if neither Friday nor Monday are holidays. Cut off time is 12:00 PM EST.
Northern regions (Yukon, Nunavut, North West Territories) and Remote Centres (Rural postal codes with 0 as the second digit) take 6-13 business days in transit.
To minimize customer order receiving times we have multiple fulfillment centres:
Edmonton, AB processes orders for Western Canada &
Markham, ON for Eastern Canada via Canada Post Expedited Parcel,
XPRESSPOST 2 DAY* and FEDEX PRIORITY OVERNIGHT Next Business Day is used when expedited shipping is requested. Order cutoff time is 12pm Noon EST for orders to be shipped that day.
*At the moment, Fedex Priority Overnight is the only shipping method that has guaranteed delivery times.
Please note, although an order shipping to Edmonton will typically ship from our Edmonton warehouse, there are times when a particular product or size ordered is not in stock in our Edmonton warehouse and therefore the order is shipped from the Toronto warehouse.
Our US orders ship from our fulfillment centre in Niagra Falls, NY via USPS First Class Mail. US orders take 3-4 business days to arrive including processing time anywhere in the continental US. Shipping to Hawaii and Alaska usually takes under a week.
BULK, CUSTOM & LARGE QUANTITY